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Save DOC as PDF throws exception on Mac OS X


when I try to save attached .doc file in PDF format (using SaveFormat.PDF parameter), I am getting following exception:

java.lang.UnsatisfiedLinkError: com.aspose.words.WindowsNativeCall.createGlobalPrinterDC(Ljava/lang/String;)V
at com.aspose.words.WindowsNativeCall.createGlobalPrinterDC(Native Method)
at com.aspose.words.WindowsNativeCall.(Unknown Source)
at com.aspose.words.WindowsNativeCall.getInstance(Unknown Source)
at com.aspose.words.PrinterMetrics.(Unknown Source)
at com.aspose.words.zzZMQ.zzZwf(Unknown Source)
at com.aspose.words.zzZMQ.zzZ(Unknown Source)
at com.aspose.words.zzZMQ.zzZH(Unknown Source)
at com.aspose.words.zzZMQ.zzZwj(Unknown Source)
at com.aspose.words.zzZMQ.zzZyA(Unknown Source)
at com.aspose.words.zzZN2.hashCode(Unknown Source)
at com.aspose.words.zzZMQ.hashCode(Unknown Source)
at java.util.HashMap.hash(HashMap.java:338)
at java.util.HashMap.get(HashMap.java:556)
at com.aspose.words.zzZMQ.zzX(Unknown Source)
at com.aspose.words.zzZ1A.zzYp(Unknown Source)
at com.aspose.words.zz9Q.zzXk(Unknown Source)
at com.aspose.words.zz9Q.zzZXu(Unknown Source)
at com.aspose.words.zz9Q.moveNext(Unknown Source)
at com.aspose.words.zzZPB.zzZ(Unknown Source)
at com.aspose.words.Document.updatePageLayout(Unknown Source)
at com.aspose.words.zz4X.perform(Unknown Source)
at com.aspose.words.zz4Y.zzKs(Unknown Source)
at com.aspose.words.zz23.zzYS(Unknown Source)
at com.aspose.words.zz23.zzZ(Unknown Source)
at com.aspose.words.zz23.zz7(Unknown Source)
at com.aspose.words.Document.zzZZl(Unknown Source)
at com.aspose.words.Document.zzZ(Unknown Source)
at com.aspose.words.Document.zzZ(Unknown Source)
at com.aspose.words.Document.save(Unknown Source)
at com.aspose.words.Document.save(Unknown Source)

Note that I am getting this error on Mac OS X El Capitan 10.11.1. Can you please check this?

Kind regards,

Hi Zeljko,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSJAVA-1209. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Thanks Tahir!


The issues you have found earlier (filed as WORDSJAVA-1209) have been fixed in this .NET update and this Java update.

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