We are using the latest versions of Aspose Slides and Aspose PDF dlls, per this thread -
Hi Chintan,
We are using Aspose.Slides 17.3 for .net 3.5
Hi,
I have observed the presentation and PDF shared by you. I am unable to observe the specified issue in my comparison. Can you please point out the issue in the form of a snapshot in generated PDF with highlighted area so that I may be able to investigate the issue further on my end. Also, at present the latest available version is Aspose.Slides for .NET 17.2.0 and not Aspose.Slides for .NET 17.3.0.
Many Thanks,
Hi,
Hi,
Thank you for sharing the feedback.
I have observed the snapshots shared by you and tried comparing PDF and presentation by opening them side by side to observe the differences. Unfortunately, I am unable to observe any noticeable change during comparison. For your kind reference, I have attached this snapshot as well. Can you please share further that you are also observing the similar view on your side of complete slide in side by side comparison. Please also make sure about the display settings on your end that they must be 100%. Please also share the Operating System details as well with us.
Many Thanks,
In the snapshot you sent, I see the page header and section headers are heavier in the pdf compared to the ppt. It is very important that they match exactly. The thing is when I try exporting the same using ppt macros the pdf version has fonts that are identical to the ppt. When the same is done in a C# file using aspose the font is heavier in pdf.
Additionally, I checked with our designer and she feels that all the fonts, not just the headers are not getting exported correctly into pdf. I can confirm that all the required fonts are installed on the server as TTFs
Hi Chintan,
Any idea when there will be a resolution? This is holding up a time sensitive application launch. Can this issue be prioritized? It will greatly help with our launch.
Hi Chintan,
Can you confirm buying paid support will ensure that the product development team will be able to prioritize fixing of this issue and we will get a faster resolution?
Hi Chintan,
When you avail the paid support, it ensures that your issue will be investigated on priority basis and if issue is not of serious nature, it will be fixed earlier. However, if issue is blocked owing to some limitation in API, it may take sometime. However, this is assured that issue is treated with more priority than that of normal free support issues.
Many Thanks,