Saving a thumbnail with aspose.words gets stuck

Aspose.Words Product Family
1

I am using the code below to generate a thumbnail from the first page of word docs that we and our users upload into our system. The attached word doc has issues in aspose though. as soon as I hit the doc.Save line, it just gets stuck and never returns. This in turn will time out the wcf call to the service that contains this code. I ran this code in a sample app and cpu usage is around 10-15% consistently. It never returns so I am thinking this is a bug in aspose not dealing with some formatting in this doc. I have tried both the dec 2013 release of aspose.words and also the latest version and both behave exactly the same. ideas?





public Image CreateThumbnail(byte[] file, int startPage, int resolution)

{

using (MemoryStream ms = new MemoryStream(file))

{

Document doc = new Document(ms);



ImageSaveOptions options = new ImageSaveOptions(SaveFormat.Png);

options.PageCount = 1;

options.PageIndex = startPage–;

options.Resolution = resolution;



Image result = null;

using (MemoryStream stream = new MemoryStream())

{

doc.Save(stream, options);



result = Image.FromStream(stream);



//return ms.GetBuffer();

}



return result;

}

}

2
Hi Kirk,

Thanks for your inquiry. I tested the scenario and have managed to reproduce the same problem. For the sake of correction, I have logged this problem in our issue tracking system as WORDSNET-10774. We will further look into the details of this problem and keep you updated on the status of correction. We apologize for your inconvenience.

Best regards,
3

The issues you have found earlier (filed as WORDSNET-10774) have been fixed in this .NET update and this Java update.

This message was posted using Notification2Forum from Downloads module by aspose.notifier.
4

The issues you have found earlier (filed as ) have been fixed in this update. This message was posted using BugNotificationTool from Downloads module by MuzammilKhan