Saving Slide to Image: Bar Chart Border Is Showing Up in Image

Aspose.Slides Product Family
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1

Hi,

We are saving the slide into an image. In the slide the bar on the chart does not have border visible but when saving image there is a light border line showing up. Please let me know how to resolve it.A.png (1.2 KB)
B.png (253 Bytes)

2

@alikhanwtw,
Thank you for the issue description.

Please check your results using the latest version of Aspose.Slides if it is possible. If the issue persists, please share the following data:

  • your input presentation file and the output image file
  • code example that reproduces the problem
  • OS version on which the code was run
  • .NET target platform or JDK version in your app
  • Aspose.Slides version you used

You can zip the files and upload the archive here.

3

@Andrey_Potapov
Thank you for the quick response. let me get back to you on Monday with all the information required.

Regards,

Ali Khan

4

@alikhanwtw,
We will be waiting for your details and will do our best to help you.

5

@Andrey_PotapovChart_Lines_Sample.zip (255.8 KB)

please see the sample solution. It happens on any version of OS.

6

@alikhanwtw,
Thank you for the additional data. I’ve reproduced the problem with borders in the chart and added a ticket with ID SLIDESNET-43134 to our issue tracking system. We apologize for any inconvenience. Our development team will investigate this case. You will be notified when the issue is resolved.

7

@Andrey_Potapov is there any update? please let me know. We have an update pending on this.

Regards,

Ali Khan

8

@alikhanwtw,
I’ve requested plans on this issue from our development team. We will inform you as soon as possible.

9

@Andrey_Potapov will it expedite the process if we go through paid support?

10

@alikhanwtw,
Yes, if you use Paid Support, the issue priority will be increased.

11

@alikhanwtw,
Our development team has reported that the issue will be resolved in version 22.6 or later.