Shapes with gradient/striped background are distorted after open and save DOCX without any modifications

Aspose.Words Product Family
1

Hi,

I have a DOCX file that contains a flowchart with shapes that have gradient or striped background fills. When I simply open the document with Aspose.Words and save it back to DOCX without making any changes, the shape backgrounds become distorted (blurry/corrupted appearance).

Steps to reproduce:

Document doc = new Document("input.docx");
doc.save("output.docx");

Environment:

  • Aspose.Words for Java version: 24.12
  • Java version: 21
  • OS: Windows10

Expected result:
The output DOCX should look identical to the input DOCX.

Actual result:
The shapes with gradient/striped background fills are visually distorted in the output file. The background appears blurry and corrupted, as shown in the attached screenshot.

Please note:

  • This issue occurs with a simple open/save, without any Range.Replace or other modifications.
  • I have tested with multiple versions of Aspose.Words (including 24.12) and the issue persists.
  • I have attached the input.docx, output.docx, and a screenshot showing the difference.

Please investigate. Thank you.
input.docx (49.5 KB)
output.docx (20.1 KB)

1191×750 111 KB

2

@evonli
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-29385

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.