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Sporadic interruption when converting Word to PDF

Hello,

since we use Aspose to convert documents to PDF, we get a sporadic interruption, triggered by Aspose.Words when converting Word files to PDF. Starting the conversion again is always successful.

Log Snippet:
Log.png (7.0 KB)

This is very annoying, because our end user have to restart the conversion again and don´t understand the behavior.

Is this a known issue?

Kind Regards,
Andy

@AStelzner

To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word documents.
  • Please create a standalone console application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip and upload them.