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Text Justify feature not working consistently

Hi,

We are interested in your product aspose.pdf for reporting services.
We have requested a trial licence and are investigating switching to your extension.

The main feature we are looking for is the Text justification. However the feature does not work consistently with our setup so far:

  • SQL Report Server 2012 (11.0.5613.0)
  • Reporting services 2012 (2011.0110.5058.0)
  • Aspose.pdf 17.1.0

Some times it works and sometimes it doesn’t and we cannot determine the source.

Attached a rdl and the output on our server. Both textboxes have the same setup, only the content differs. In the first textbox the text is justified, in the second it is not.

Could you advise on:

  • Can you reproduce on your side and what is preventing the second text box from justifying?
  • Is there any limitations to the justify feature to be aware of?
  • How to use it to get consistent results?.

We were eager to use the product but we will not go further in the purchase process unless we are sure we can use the justify feature on our reports.

Looking forward to hear from you.
Report1.pdf (95.9 KB)
Report1.zip (95.5 KB)

@Gkehl,

We are working over your query and will get back to you soon.

@Gkehl,

We managed to replicate the problem of incorrect text alignment in our environment. It has been logged under the ticket ID PDFRS-33552 in our bug tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates.

@imran.rafique,

Thank you for your update on this issue.

Please keep us informed on the status. Do you have an estimated date for the fix?

We will be happy to re-evaluate aspose.pdf for our needs once this is fixed.

@Gkehl,

The linked ticket ID PDFRS-33552 has just been identified and pending for the analysis phase. It is difficult to share an estimate before the completion of the analysis phase. Our product team will investigate as per their development schedules. We will let you know once a significant progress has been made in this regard.

Hi do you have an update on this issue?

@Gkehl,

The linked ticket ID PDFRS-33552 is pending for the analysis and not resolved yet. We will investigate as per the development schedules, and then let you know once a significant progress has been made in this regard.

Hi Rafique,

It has been a while now, do you have an update regarding this development and release time?

Best regards,
Geoffray

@Gkehl,

Unfortunately, there are no update in reference to the linked ticket ID PDFRS-33552. It could take time because there are other high priority tickets in the queue. Besides this, we recommend our clients to post their critical issues (or ticket IDs) in the paid support forum. Please refer to this helping link: Aspose support options

Hi Rafique,

Any update on this issue ?

@Gkehl

Thanks for your inquiry.

I am afraid that earlier logged issue is not yet resolved due to large number of pending issues in the queue. We will definitely inform you in case we make some significant progress towards its resolution. Please be patient and spare us little time.

We are sorry for the inconvenience.