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Text Shadow Problems when Converting PPTX to PDF

Aspose.Slides Product Family
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#1

Hello, I am using Aspose version 22.3.0 with Asp.Net, for converting PPTX file to PDF format and ran into a problem with text shadows. After deep investigation, I found that the problem exists, when using big font size (in my case 50, arial) in hebrew .
Below an example:

image.png (44.2 KB)

Thanks.

#2

@dmitryksqlink,
Thank you for contacting support.

To help you in the best possible way, we need some additional information. Please share the following data:

  • input presentation file and output PDF document (you can zip the files and upload them here)
  • code example that reproduces the problem
  • OS version where the code was executed
  • .NET target platform in your app
#3

Hello,

  1. OS Windows 10 Enterprise 64bit
  2. NET Framework 4.8
  3. ASPOSE 22.3.0
    Code.png (31.1 KB)
    Text Shadow Problems when Converting PPTX to PDF.zip (52.3 KB)

With regards!

#4

@dmitryksqlink,
Thank you for the additional information. I’ve reproduced the problem with the Hebrew text shadow and added a ticket with ID SLIDESNET-43153 to our issue tracking system. We apologize for any inconvenience. Our development team will investigate this case. You will be notified when the issue is resolved.

#5

Hello,
Thank you for response.

#6

Hello,
Do your have any updates about this problem?
My team is looking forward to solving this problem!
Thanks!

#7

@dmitryksqlink,
The issue has a normal priority. I’ve requested plans for the issue from our development team for you. We will let you know soon.

#8

Thanks for you response.

#9

@dmitryksqlink,
Thank you for using Aspose.Slides.

#10

@dmitryksqlink,
Our development team reported that the investigation of the issue will begin at the end of May.