There is no ability to convert pdf file to pdf/a format

Hi,

we are trying to convert next pdf file (2454_input.zip.001.zip (3.0 MB), 2454_input.zip.002.zip (1.4 MB)) to PDF/a format using Aspose.Pdf 17.10.

Result file is in pdf format(2454_output.zip.001.zip (3.0 MB), 2454_output.zip.002.zip (3.0 MB), 2454_output.zip.003.zip (3.0 MB), 2454_output.zip.004.zip (3.0 MB), 2454_output.zip.005.zip (1.9 MB)).

Best regards
Yurii

@uaprogrammer

Thanks for contacting support.

We have tested the scenario in our environment and were able to notice that the resultant PDF document was not PDFA compliant. Hence, we have logged an issue as PDFNET-43528 in our issue tracking system. We will further investigate the reasons behind this issue and keep you posted with the status of its correction. Please be patient and spare us little time.

We are sorry for the inconvenience.

Hi,

Would you be so kind to provide us with status on the PDFNET-43528 issue?

Best regards,

Oleh

@uaprogrammer

We are glad to share that this issue has been resolved. Please use latest version of the API and in case you face any issue, please feel free to let us know.

Hi,

Really sorry to inform you that the bug already has been verified with Aspose latest version - 19.11.

Please support us at your earliest convenience.

Regards,

Oleh

@uaprogrammer

We are collecting the information which was extracted during resolution of this issue and it was specific to your shared document. We will share it with you shortly.

Hi,

Could you please provide us with the current status of the PDFNET-43528 issue?
Thanks in advance.

Best regards,
Alexander

@uaprogrammer

The issue was already resolved and ticket was closed in 18.2v of the API. However, we can see some of your questions under the ticket which you raised after issue resolution. Regretfully, the investigation against them could not be made yet. We have updated the ticket information accordingly and will let you know once we have some updates.

PS: Since you already have raised this ticket to priority support, you can please follow up on it in the respective ticket over helpdesk.