TOC shows wrong page numbers for Word document

Aspose.Words Product Family
1

Hi!


We have noticed that generated word documents are showing the wrong page numbers, the offset becomes bigger, the longer you go down the document.

I have attached a document displaying this issue, the first chapters are correct, while the last one is 1 - 2 pages wrong. I have tested this with bigger documents, when reaching 160+ pages, the offset is over 10 pages.

Tested with multiple aspose.words versions, and Office 2010 + Office 2013, and office for mac (2011).

Any suggestions regarding a workaround / fix?

PS: we do not save the document to disk, but deliver it as a binarystream, but the last thing we do before delivering the document, is this:

doc.updateFields();
doc.updatePageLayout();

2
Hi Tor,

Thanks for your inquiry.

While using the latest version of Aspose.Words i.e. 13.8.0, I managed to reproduce this issue on my side. I have logged this issue in our bug tracking system. The ID of this issue is WORDSNET-8998. Your request has also been linked to this issue and you will be notified as soon as it is resolved. Sorry for the inconvenience.

Best regards,
3

Any updates on this issue?

We are getting a lot of complaints about this, and do not have anything we can say to our customers about when it is expected to be fixed.
4
Hi Tor,

Thanks for your inquiry. Unfortunately, your issue is not resolved yet. Our development team has completed the analysis of this issue and the root cause has been identified. However, keeping in view the complexity of this issue, the implementation of the fix has been postponed till a later date. I have asked the ETA of this issue from our development team. As soon as any information is shared by them, I will gladly share that with you. We apologize for your inconvenience.

Best regards,
5

Hi,


Thanks for the update, looking forward to more info :slight_smile:

Do you have any suggestions for a work around that can be used in the meantime?
6

Hi Tor,


Thanks for your request. We will investigate and if possible develop a workaround code for you to fix this problem as soon as possible.

Best regards,
7

Hi,


The change log for 13.12.0 does not specifically state that this error has been fixed, but it appears fixed after some quick testing. Can you confirm that it should be fixed? (I will also do some more testing on our system)
8

Looks like a false alarm, the issue is still present. (Although, it looks like it works in OpenOffice, but not MS Office 2013, which i tested in)

9

Hi Tor,


Thanks for your inquiry. Unfortunately, this issue is not resolved yet. We will inform you via this thread as soon as this issue is resolved. We apologize for any inconvenience.

Best regards,
10

The issues you have found earlier (filed as WORDSNET-8998) have been fixed in this Aspose.Words for .NET 23.10 update also available on NuGet.