Unable to login

hi.shobhit82 · August 3, 2021, 12:41pm

Hi Ahsan,

I am having trouble logging into the forum from another browser or from my office machine, could you please help me log in, I had created the account by signing in with gmail but now I am just unable to login again with the same account by any means.

Fortunately one of the webpage is open at my end and I am able to post my queries but even that does not work when I try to go to the Account Settings. My Login id is - “hi.shobhit76” and email is - hi.shobhit76@gmail.com

I have already tried the forgot password link but i am not getting any email from that way.

Thanks much
Shobhit

ahsaniqbalsidiqui · August 3, 2021, 1:18pm

amjad.sahi · August 3, 2021, 1:39pm

shahzadlatif · August 3, 2021, 1:45pm

shahzadlatif · August 4, 2021, 5:10am

@hi.shobhit82

Our team is looking into this issue.

shahzadlatif · August 4, 2021, 5:28am

@hi.shobhit82

The email from our system was generated and was delivered to your mail box as per the status from our system. Please check the spam etc., boxes as well. Also, please try clearing cache and then login.

hi.shobhit82 · August 4, 2021, 8:35am

Thanks. Yes , i was able to get the link to set the password. Although i had to also change the username from hi.shobhit76 to hi.shobhit82. Hope it will not create any further issues. Thanks your help on this.