Unable to open pptx when testbox with column set to autoscale


I can't open pptx file using Aspose, if the file has:

a text box with 2 columns and set to 'Do not autoscale'
AND text does not completely fit the text box size.

Sample file attached.

code that never returns:
new Aspose.Slides.Pptx.PresentationEx(PPTName);


Hi Anita,

I am unable to reproduce your reported issue with the latest version of Aspose.Slides for .NET v8.0.0. There is no issue in opening your attached PPTX file. I would suggest you to download and try the latest version and check if it works fine for you too. Hopefully, new version will resolve the issue at your end too.

Thanks& Regards,
Owais Ahmad

I would not be able to use the latest version as my license subscription expired on Aug 1st 2013.

Is it possible to apply a patch to the existing version 7.2.0?


Hi Anita,

I have worked with the presentation file shared by you using Aspose.Slides for .NET 8.0.0 on my end and have not been able to reproduce the issue specified. I suggest you to please try using the mentioned version on your end and share your feedback if there is still an issue. For your kind reference, I have attached the generated PDF as well.

Many Thanks,


This problem still exists. It actually has to do with getting thumbnail from the slide in “Release” mode.

If you try this code, its very easy to reproduce. I am using version of Aspose.


Aspose.Slides.Presentation pres = null;

//Create a new presentation based on a template.

pres = new Aspose.Slides.Presentation("asposefile.pptx");

System.Console.WriteLine("File Opened");

Aspose.Slides.ISlide[] slides = pres.Slides.ToArray();

Aspose.Slides.ISlide sld = slides[0];

System.Console.WriteLine("About to Image...");

System.Drawing.Image slide = sld.GetThumbnail(1, 1);


pres = null;

Hi Anita,

Thank you for getting back to us.

I have observed your comments and like to share with you that we are investigating it on our side and we will respond to you in this thread, soon. We appreciate your patience in this regard.

Best Regards,