Unknown color type encountered during WordML export - DrColor [EFFFFFFF]

We have taken latest version of Aspose.Words.dl, but we are seeing trailing message.

Our code:-

Document doc = new Document(path);
doc.Save(HttpContext.Current.Response, "ALFIE_BUCUD.docx", ContentDisposition.Attachment, null);
HttpContext.Current.Response.Flush();
HttpContext.Current.Response.End();

Issue

Unknown color type encountered during WordML export - DrColor [EFFFFFFF].

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidOperationException: Unknown color type encountered during WordML export - DrColor [EFFFFFFF].

Stack Trace:

[InvalidOperationException: Unknown color type encountered during WordML export - DrColor [EFFFFFFF].]
      .(   , Boolean , Boolean ) +589
      .(   ) +38
      .(Int32 , Object ) +648
      .(ShapeBase , Boolean ,     ,     ) +1702
      .(ShapeBase ,     ,     ) +42
      .VisitShapeStart(Shape ) +151
   Aspose.Words.Drawing.Shape.r3ka8zscesabkstb24kjjv9sml9wq7pw  (DocumentVisitor ) +39
   Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor) +44
   Aspose.Words.Drawing.Shape.Accept(DocumentVisitor visitor) +36
   Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor) +88
   Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor) +148
   Aspose.Words.Drawing.GroupShape.Accept(DocumentVisitor visitor) +36
   Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor) +88
   Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor) +148
   Aspose.Words.Paragraph.Accept(DocumentVisitor visitor) +36
   Aspose.Words.CompositeNode.AcceptChildren(DocumentVisitor visitor) +88
   Aspose.Words.CompositeNode.AcceptCore(DocumentVisitor visitor) +148
   Aspose.Words.Body.Accept(DocumentVisitor visitor) +36
      .(CompositeNode ) +203
      .() +247
      .     () +38
      .() +342
   ​  .() +89
   ​  .​    (    ) +357
   Aspose.Words.Document.(    , SaveOptions ) +234
   Aspose.Words.Document.(Stream , String , SaveOptions ) +524
   Aspose.Words.Document.Save(HttpResponse response, String fileName, ContentDisposition contentDisposition, SaveOptions saveOptions) +498
   _Default.Page_Load(Object sender, EventArgs e) in d:\Test\AsposeWeb\Default.aspx.cs:91
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
   System.Web.UI.Control.OnLoad(EventArgs e) +91
   System.Web.UI.Control.LoadRecursive() +74
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

Any update?

If we rename the file from docx to doc, it works. Please let us know if we are not calling your Api CORRECTLY.

Hi Gupta,


Thanks for your inquiry. We tested the scenario and have managed to reproduce the same problem on our end. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-13297. Our product team will further look into the details of this problem and we will keep you updated on the status of correction. We apologize for your inconvenience.

Best regards,

The issues you have found earlier (filed as WORDSNET-13297) have been fixed in this Aspose.Words for .NET 16.10.0 update and this Aspose.Words for Java 16.10.0 update.


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