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Unsupported font error

Hi

I got an error "Unsupported font name: c:\windows\fonts\msgothic.ttc v3.8.0.1" when my app puts data into a template pdf file using aspose.pdf.kit. These app and pdf template file were working with pdf.kit 3.7.0.0.

Have you changed supported fonts after 3.8? If so, please let me know which fonts are supported and which are not.

regards,

Hi Yosuke,

We have noticed this problem and being processed at our end under the issue id
PDFKITNET-10213. You’ll be updated once the this issue is resolved. We didn’t find the problem with other fonts, however if you notice problem with any other font etc. then please do let us know.

We’re sorry for the inconvenience.
Regards,

Hi Shahzad,


That sounds strange for me… PDFKITNET-10213 issue seems to be resolved on 3.7.0.0 at my side.
We don’t see this error on other fonts so far.

regards,

Hi Yosuke,

Our team is working on this ‘unsupported font’ issue. We’ll update you via this forum once the issue is resolved.

We’re sorry for the inconvenience.
Regards,

The issues you have found earlier (filed as 10213) have been fixed in this update.


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