Upgrade procedure

Hello,
We purchased a license in August 2017 and have been using product version 17.8.
I am having an issue combining several documents together.
I would like to get the latest Words version to see if it fixes the issue.

Can I just download the latest version from the trial page or is there a separate area to download the new version?

Thanks,
bruce radtke

@bradtke,

Sure, you can install the latest version of Aspose.Words for .NET (18.1) via NuGet.

In case the problem still remains with 18.1, please ZIP and attach the following resources here for testing:

  • Your input Word documents
  • Aspose.Words generated output DOCX file showing the undesired behavior
  • Please create a comparison screenshot highlighting (encircle) the problematic areas in this Aspose.Words generated DOCX file and attach it here for our reference
  • Please create a standalone console application (source code without compilation errors) that helps us reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we’ll start further investigation into your issue and provide you more information.