URGENT: Bug when extracting pages with landscape orientation


#1

Hi,

it’s really urgent, because we are moving our product into production.

I split a pdf with pages that are differently oriented, portrait and landscape. If I split two pages, both landscape-oriented, the first page is wrong extracted! It’s extracted as portrait, so only the half of the page is in the resulting page. The second page is correctly extracted - it appears landscape oriented.

It seems as the first extracted page doesn’t get the correct orientation.

Any hints, comments?

It’s really urgent, I would appreciate any help

Michael Mann


#2

Dear Michael,

Thank you for considering Aspose.

Can you please attach the document and code so that we can test and solve this problem?


#3

Hi,

I sent the sample app with the document to pdf.kit@aspose.com with the same subject.

Thanks for your help…

Michael Mann


#4

Hi, Mr Michael

we’ll test the problem immediately, the result will be posted here in time.

Thanks for considering Aspose.


#5
Mr Michael,
The attachment might not be uploaded, I can not get the code and the document, Can you send the email again? I am happy to help you.
Thanks.

#6

Hi,

I’m already out of my office. Didn’t you got the mail, I’m sure I attached the sample. Anyway, maybe you have a pdf document with differently oriented pages. I used the extract method - when extracting the first landscape-oriented page, this page is cut-off wrong. When starting a page before, it works correct.

Maybe you can reproduce the error. Otherwise I’ll resend the mail tomorrow morning.

Michael


#7

Dear Michael,

I want to reproduce the error with your code and document, to find the solution to the bug. So I am sorry that I would have you resend the email.

Thanks for considering Aspose.


#8

Dear Michael,

Thank you for considering Aspose.

I have reproduced the error in my development machine, a bug about page size setting was found, this is the latest hotfix.

Best regards.


#9

Hi,

thanks for your help - it works fine now.

Michael