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Urgent: Convert MS Word to PDF extra blank space problem

Hi Aspose,


I am having a problem when converting MS Word to PDF. When the doc is converted, the outcome pdf format is different from MS Word. There are extra blank space in the PDF. Please kindly check the MS Word and the PDF in the attached file.

The MS Word has only 16 pages.
The PDF has 17 pages.

Starting from page 14, there are extra blank spaces.

The Aspose version I am currently using is 13.7.0.0.

I am in urgent and hope to hear from you soon.

Thanks,

Best Regards,
Kyaw Min Htut
Fuji Xerox Singapore
Hi Kyaw Min Htut,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-14769. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.
Hi Kyaw Min Htut,

Please note that Aspose.Words requires TrueType fonts when rendering documents to fixed-page formats (JPEG, PNG, PDF or XPS). You need to install fonts on the machine where you're converting documents to Pdf. Please refer to the following articles:

How Aspose.Words Uses True Type Fonts

Your document contains the font "Zapf Dingbats". Please install this font at your end to fix this issue. If you still face problem, please share this font here for further testing. Thanks for your cooperation.