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User Cells not read

Hello!
I start example “ReadUserdefinedCellsOfShape”, but function getUsers() returns empty result. The user cells are defined for the shape in the visio document.
What could be the problem?

Regards,
Olga

P.s. The function of adding new user cell works fine.

@OlgaVlasova

Could you kindly share your sample VSDX file along with complete code snippet that you are using. We will test the scenario in our environment and address it accordingly.

1 Like

Thank you for reply!
The code and VSDX file I use by link:
Visio document & java code

@OlgaVlasova

Thanks for sharing requested information.

An issue as DIAGRAMJAVA-50676 has been created in our issue tracking system for detailed investigation of your scenario. We will check this in details and keep you posted with the status of its rectification. Please spare us little time.

We are sorry for the inconvenience.