Visible Content after Adding Embedded Object in PowerPoint Presentation in Java

Aspose.Slides Product Family
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10

@mdmobin,
Thank you for your patience. Unfortunately, I was unable to reproduce the problem you described. Please check your results using the latest version of Aspose.Slides for Java if possible. If the issue persists, please share the following files and information:

  • sample presentation file (if you used it)
  • sample PRISM file
  • complete code example
  • output presentation file
  • OS version on which the code was executed
  • JDK version in your app
  • Aspose.Slides version you used
  • application name and version to open PRISM files
  • version of PowerPoint in which we can see the problem
11

HI @andrey.potapov,
i have tested with version 23.12, issue still persist Please see below and in the attchment as requested

Aspose.zip (139.6 KB)

  • sample presentation file (if you used it) : BlankPPT_Input.pptx inside zip file
  • sample PRISM file : SamplePrism.prism inside zip file
  • complete code example : inside Code folder inside zip file
  • output presentation file : SamplePrism.prism inside zip file
  • OS version on which the code was executed : Microsoft Windows 11 Pro (10.0.22621 Build 22621)
  • JDK version in your app : Java 11
  • Aspose.Slides version you used 23.12
  • application name and version to open PRISM files : Graph Pad Prism 10.1.2
  • version of PowerPoint in which we can see the problem: Version 2312 (Build 16.0.17126.20126)

Please help ASAP.
Is there any facility to connect over call and resolve the issue ?

12

@mdmobin,
Thank you for the details. I am working on the issue and will get back to you soon.

We provide free support on this forum, but you can contact Paid Support Team to increase the priority of the issue.

13

hi @andrey.potapov ,
Any update on above issue.

14

@mdmobin,
I am working on the issue and will get back to you soon. Thank you for your patience.

15

@mdmobin,
Thank you for your patience again. I’ve reproduced the problem you described.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESJAVA-39384

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

16

hi @andrey.potapov ,
Any Update on my tickets, Is there any ETA for this.

17

@mdmobin,
I’ve requested ETA for the issue from our development team for you. We will let you know soon.

18

Hi @andrey.potapov , Please provide an update. Please note that We are in temp License and we will buy based on feasibility of POC we are doing. If it take times resolve, We might have to look for another ways and libraries.

19

@mdmobin,
Our developers will investigate the case next week. We really appreciate you using our products. Thank you for your patience.

20

hi @andrey.potapov ,
Any update on the ticket.

21

@mdmobin,
The case has been planned to be investigated this week. Unfortunately, I don’t have any information yet. Thank you for your patience.

22

Hi @andrey.potapov , please provide an update.

23

@mdmobin,
I’ve requested information from our developers for you. We will let you know soon.

24

@mdmobin,
The issue will be resolved in Aspose.Slides for Java 24.2. This release will be published in the second half of February, you will be notified. Thank you for your patience.

25

The issues you found earlier (filed as SLIDESJAVA-39384) have been fixed in Aspose.Slides for Java 24.2 (JAR).
You can check all fixes on the Release Notes page.
You can also find the latest version of our library on the Product Download page.

26

hi @andrey.potapov , this issue still has not been fixed, can u test once again and provide an update

27

@mdmobin,
I will check the problem and get back to you soon.

28

@mdmobin,
Thank you for your patience.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESJAVA-39526

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

I was unable to reproduce the problem described in this forum thread but I get another problem when double click on the preview image - PowerPoint shows the message: “The server application, source file, or item can’t be found, or returned an unknown error. You may need to reinstall the server application.”
Do you have the same problem or the problem described in this forum thread before?

29

@mdmobin,
Our developers have also been unable to reproduce the problem. They used different versions of Prism. When opening a presentation, the Prism application opens, but PowerPoint also displays a warning about a problem connecting to the Prism application. But it still opens the OLE object. The image does not change in size and is not replaced by an icon after closing the Prism application. At the same time, in your presentation, we observe the image being replaced by an icon.