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When image is external url ( out of our domain network) - the image is not display in the document

Hi ,

We are using aspose to generate document (docx/pdf).

We embedded images inside the document. When the image is external url , it takes too much time (~1-2 min) until the document is generated and the document doesn’t display the image.

If we use internal url ( to server in our domain) it works ok.

Please advise ,

Thanks

Kety

Hi Kety,


Thanks for your inquiry. Please make sure address to the remote image location is correct. Please try upgrading to latest version 14.9.0 and see how it goes on your end:
http://www.aspose.com/community/files/72/java-components/aspose.words-for-java/default.aspx

In case the problem still remains, please attach your input/output documents and source code here for testing. We will investigate the issue on our end and provide you more information.

Best regards,