When trying to convert a specific word document to tiff it never completes

Aspose.Words Product Family
1

I am trying to convert a word document to tiff and it works for most documents but I have a few documents where the conversion never completes. I can see that it uses full cpu-time constantly, but even after an hour it still does not complete.

2

@Lehmberg Could you please attach the problematic document here for testing? We will check the issue and provide you more information.

3

I have uploaded one of the files that cause problems.
I am using Aspose.Words version 23.9.0

Here is the link to the file:
https://we.tl/t-uUCwcLcS8V

I use these settings:

 _wordSaveOptions = new ImageSaveOptions(Aspose.Words.SaveFormat.Tiff);
 _wordSaveOptions.TiffCompression = Aspose.Words.Saving.TiffCompression.Lzw;
 _wordSaveOptions.Resolution = 300;

And convert the file like this:

 Document wordDoc = new Document(sourceFilePath);
 wordDoc.Save(targetFilename, _wordSaveOptions);
4

@Lehmberg
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-26764

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

The issues you have found earlier (filed as WORDSNET-26764) have been fixed in this Aspose.Words for .NET 24.5 update also available on NuGet.