Word document lost font when converting to PDF. Also added another extra page

We have a word document, when converted to PDF it looses the font Arial Narrow and the resultant font was changed to Arial.

Also it is a single page document, but after conversion it added a second page with almost no characters (there is a silly little bit hanging over).

Is it common to have an issue with Arial Narrow? I could have posted the document here but it doesn’t allow me to upload a word document. Example of problem with SH and Arial Narrow font conversion .zip (51.0 KB)

Kind Regards
Azmat

@azmat85,

Thanks for your inquiry. After an initial test with the latest version of Aspose.Words for .NET 18.2, we were unable to reproduce this issue on our end. Please see attached output PDF (18.2.pdf (144.1 KB)). We tested your scenario over Windows 10 (with Windows latest updates installed). Please make sure that all required Fonts are installed on your machine. In case the problem still remains, could you please ZIP and attach your output PDF file here for testing? Please also tell your OS/.NET version. We will investigate the issue further on our end and provide you more information.