Word file can be loaded but not saved- throws an exception

Aspose.Words Product Family
1

Hi,
We have a Word file from a customer that if you load into Aspose and then simply save it back out to disk, you get an “Index out of range” exception. I’m sure it’s probably a problem with the file, but I need to find out what the problem is (or know when we can get a fix from Aspose).

I can’t attach the file directly, but can e-mail to somebody at Aspose.

Thanks,
Andy.

2

Hi Andy,
Thanks for your request. Could you please attach your document here for testing? We will check the issue and provide you more information.
Best regards,

3

I sent you a private e-mail with the File attached. Let me know if you get it.
Thanks,
Andy.

4

Hi
Thank you for reporting this problem to us. I managed to reproduce the problem on my side. Your request has been linked to the appropriate issue. You will be notified as soon as it is resolved.
Best regards,

5

The issues you have found earlier (filed as WORDSNET-4711) have been fixed in this .NET update and in this Java update.

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