Word to PDF convertion not correct with images

Aspose.Words Product Family
1

Hello, we tried to use Aspose.Words to convert Docx doicment to PDF and encountered unexpected behavior: some images in PDF are surrounded with arrows (see attach).

Can you provide me how to fix this.

2

Hi Trofimov,

Thanks for your inquiry. Could you please attach your input Word document here for testing? We will investigate the issue on our side and provide you more information.

3

Hi, Tahir.
Attached please find original docx and converted to pdf files

4

Hi Trofimov,

Thanks for sharing the document. We have converted the shared document to PDF and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-15308. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

5

Are there any news with issue?

6

Hi Trofimov,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, your issue is pending for analysis and is in the queue. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.

Thanks for your patience and understanding.

7

@dmitriy.melchugov,

The issues you have found earlier (filed as WORDSNET-15308) have been fixed in this Aspose.Words for .NET 17.7 update and this Aspose.Words for Java 17.7 update.