We're sorry Aspose doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.com

Wrong display some pdf-files in all version of Apose.Pdf

Hello!

We use Aspose.Pdf (7.8), and noticed that some scanned pdf files are displayed incorrectly.

We planned to go to the version of Aspose.Pdf (10.9), but there is the exact same problem.

If this is an error in a component, when its plan to fix it?

If this is not an error, then there is a workaround to correctly display this file?

The project with the file attached.

Hi Olga,

Thanks for your inquiry. I have tested your scenario with shared document using Aspose.Pdf for .NET 11.0.0 and managed to observe the distorted images issue. For further investigation, I have logged an issue in our issue tracking system as PDFNEWNET-39728 and also linked your request to it. We will keep you updated via this thread regarding the issue status.

We are sorry for the inconvenience caused.

<span style=“font-size:10.0pt;font-family:“Arial”,“sans-serif”;mso-fareast-font-family:
Calibri;color:#333333;mso-ansi-language:EN-US;mso-fareast-language:EN-US;
mso-bidi-language:AR-SA”>Best Regards,

Thank you for quick answer.
You can announce the approximate dates when you plan to fix this?

Hi Olga,


As we recently have been able to notice this issue, so its pending for review and unless the team has started investigating the reasons behind this problem, we might not be able to share any possible timelines by which it will be resolved. However as soon as we have some definite updates, we will let you know. Please be patient and spare us little time.

Ok, we will wait fix.

We are planning to buy a new version of the component, if it is corrected this error.

Hi Olga,


Thanks for contacting support.

As soon as the problem is resolved, you will be intimated within this forum thread and then you can proceed with upgrading your license subscription. Should you have any further query, please feel free to contact.