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Wrong Slide Chart Image when Exporting from a PowerPoint Presentation

Hi,
right now we are using java aspose-slides 22.9 and trying to parse uploaded pptx file(Charts2.pptx) and export slides to images. Slide has two charts which are not parsed correctly. Problems are shown ir red color.

Example of result image charts2_after.png

Image created:

slide.getThumbnail(new Dimension(IMAGE_WIDTH, height));

Can you take a look why this is happening and how we could fix that?

P. s. I have added IWarningCallback and no fonts are missing in this slide.

Charts2.zip (1.6 MB)

@ANDREA.FARRIS,
Thank you for contacting support. We will reply to you as soon as possible.

@ANDREA.FARRIS,
I’ve reproduced the problem with positioning the chart data labels and added a ticket with ID SLIDESJAVA-39073 to our issue-tracking system. We apologize for any inconvenience. Our development team will investigate the case. You will be notified when a new release of Aspose.Slides with a fix is published.

Please also share the following additional information:

  • OS version on which the conversion was performed
  • JDK version in your app

System we are using where we able to reproduce it:
Docker image
Debian 10.13
openjdk version “17.0.4.1” 2022-08-12
OpenJDK Runtime Environment Temurin-17.0.4.1+1 (build 17.0.4.1+1)
OpenJDK 64-Bit Server VM Temurin-17.0.4.1+1 (build 17.0.4.1+1, mixed mode, ```sharing)

@ANDREA.FARRIS,
Thank you for the additional information. I’ve forwarded it to our developers.