3 problems with slides .net

Aspose.Slides Product Family
1

Hi,

3 slides .net issues I have been unable to resolve.

1. See attached comment issue.ppt
code:
Dim srcPres As Presentation = New Presentation(uFile)
aspose result:
Comment author with name ‘xxxxxxx’ not found in the presentation.

2. See attached record issue.ppt
code:
Dim srcPres As Presentation = New Presentation(uFile)
aspose result:
Couldn’t read “PowerPoint Document” record.

3. See attached chart issue.ppt and chart issue output.tiff
code:
tiffPres.Save(imgOut & “.tiff”,Aspose.Slides.Export.SaveFormat.Tiff)
aspose result:
Works but the transparency in the chart is changed to a white background.

I’ve open and saved the ppt files in both MS Powerpoint 2003 and Openoffice Impress 3.3.0. Made no difference.

Please advise.

Kim




2

Hi Kim,


Thanks for using Aspose.Slides.


We are working over this query and will share our findings shortly. We are sorry for the delay and inconvenience.
3

Hi Kim,


Please accept my apologies for a late reply.

I have worked with all three presentations while using Aspose.Slides for .NET 5.9.0 and able to reproduce the same problem for the following two presentations.


  • //Error : Comment author with name 'xxxxxxx' not found in the presentation.

Presentation pres1 = new Presentation(@"D:\comment+isssue.ppt");

  • //Error: Couldn't read "PowerPoint Document" record.

Presentation pres2 = new Presentation(@"D:\record+issue.ppt");


While third issue related to changing of transparency in the chart to a white background is resolved in Aspose.Slides for .NET 6.0.0. Which is expected to available our valued customer soon.


For the sake of correction of remaining two issues, I have logged issue with ID SLIDESNET-33258 in our issue tracking system. Our development team will look into these issues and you will be updated via this forum thread once it is resolved.

We are sorry for your inconvenience,

Many Thanks

4

Thanks, I have told the client, who has paid for this dll these issues.

Is there any way to detect the chart transparency issue so I can issue a warning or something?

I can get around the other two issues for now by alerting the user of the error.

Thanks

Kim

5

Hi Kim, 


You can try Aspose.Slides for .NET 6.0.0 for issue related to changing of transparency in the chart to a 
white background.
#333333"> 
<span style=“font-family:

“Arial”,“sans-serif””>For the status of logged issue, our development team will investigate the issue and will share the ETA after
the investigation carried. I will really appreciate your cooperation in terms of patience till the time some ETA 
is shared. I will update you with ETA as soon as it is shared by our development team.
<span style=“font-family:

“Arial”,“sans-serif””> 
<span style=“font-family:“Arial”,“sans-serif”;

mso-fareast-font-family:“Times New Roman”;color:#333333”>Thanks for your patience,
<span style=“font-family:
“Arial”,“sans-serif””><span style=“font-family:“Arial”,“sans-serif”;
mso-fareast-font-family:“Times New Roman”;color:#333333”>
6

Yep, that works. Thanks.

Just the other two issues… I have worked around those for now

7

Hi Kim,

Thanks for your cooperation,

I’m glad to know that for the time being, you have found a working solution,

I have asked for the ETA on this issue from our development team. As soon as, any information is shared by them, I will be more than happy to share that with you.

We apologize for your inconvenience.

8

The issues you have found earlier (filed as SLIDESNET-33258) have been fixed in this update.

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