Hello,
for some time we are observing a large number of internal errros when trying to convert documents (e.g. Word DOCX) to PDF. Do you have a production issue?
Example response we get:
Response code: 500. Response body: {"Error"=>{"Message"=>"Object reference not set to an instance of an object."}, "RequestId"=>"7a09537ca372c77776312faf0fe6aa7a"}.