504 Gateway timeouts for file uploads

Aspose.Tasks Product Family
1

We are currently getting the following error when uploading files via uploadFile function of the Node SDK:

"Error: Gateway Timeout","reason":{"errorType":"Error","errorMessage":"Gateway Timeout","status":504,"response":{"req":{"method":"PUT","url":"https://api.aspose.cloud/v3.0/tasks/storage/file/bb76baf9-c71f-4602-8bf2-03567cb8b6d6.xml?storageName=internal_storage","data":...
Package: @asposecloud/aspose-tasks-cloud": ^22.12.0

This is causing production outages on one of our essential features so it would be great to get help here.

2

@lasse.steffen,
we are currently investigating the issue.

3

@lasse.steffen
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SUP-1401

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

@lasse.steffen,
could you check the scenario? It should work now.

5

Works again! Thanks for fixing

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