Referring to the thread POST NO : 453365
Hi
We are facing the exactly same issue as faced by Chang i.e we are
getting the same GenBaseR message on Mac whereas it runs perfect on
Windows.Can you tell us what we can do to fix this temporarily till you
release the final fix ? With that I mean loading the font externally or
installing the font on Mac in fonts directory ??
I understand that you have already created the issue SLIDESJAVA-33790.
Please reply ASAP as it has become very critical for our release.
Thanks and Regards
Mohit Garg
Hi Mohit Grag,
FontsLoader.loadExternalFonts(new String[] “/Library/Fonts”, “/Library/Fonts/Microsoft”});
Hi Mudassir,
FYI
Mac Version is 10.8.2
Java is JDK 7 update 21
Presentation is not getting generated so can’t really share or in other words its a zero byte file.
If it helps…
I viewed this post of some forum member which says that this problem doesn’t come on Mac 10.6 and 10.7 and only appears in version 10.8.
We have tested our application on two different Mac and found this claim to be true.We didn’t faced any problem on OS X 10.7.5 but GenBasR issue popped up on 10.8.2.
Thanks for your support.
Mohit Garg
Hi Mohit Grag,
FontsLoader.loadExternalFonts(new String[] “/Library/Fonts”, “/Library/Fonts/Microsoft”});
Thanks Mudassir.
It seems to be working with 7.3.0 even though without copying the attached font in fonts directory.
Hi Mohit Grag,
The issues you have found earlier (filed as SLIDESJAVA-33790) have been fixed in this update.
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