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90 Seconds delay when loading license files

Hi ,

when loading the license files either on production platform (Disconnected from any network) or at visual studio , application hangs for 90 seconds.
when there’s a valid network internet connection there’s no hang.
we have even tried to load the license files at Main function.
but the hang remains.

any suggestions ?

Hi Yakov,

Thanks for contacting support.

Please share some details regarding the API which you are using and also please share some details regarding your working environment i.e. Operating System, .NET Framework version etc.

We are sorry for your inconvenience.

our DEV environment is windows 8.1 64 bit , visual studio 2010 , no internet access , only internal LAN.

we are using Aspose DLL’s such as :
Aspose.Cells for .NET
Aspose.Diagram for .NET
Aspose.Email for .NET
Aspose.Note for .NET
Aspose.OCR for .NET
Aspose.Pdf for .NET
Aspose.Slides for .NET
Aspose.Tasks for .NET
Aspose.Words for .NET

we use the recommended dll’s net2.0 when its available.

our production environment is windows 8 embedded 64 bit , no IE support , no internet availability only internal LAN

Hi Yakov,

We did not notice this issue at our end. There can be some issue with your network. Aspose APIs take no time in loading a license. If you still face any issue, you can try loading license file in a stream and then pass that stream to SetLicense method.

Best Regards,