Access denied when trying to select files for combining with Aspose.Words

Aspose.Total Product Family
1

I am using the trial version of Aspose.Total for Sharepoint. In a document library I went to Actions->convert all via Aspose.Words, checked “combine files” and when I click “Select Files” I get “Access Denied”. I also get access denied when I leave “combine files” unchecked and just click Convert. The account I’m logged in as is a site collection administrator account. It also has Full Control permission on the given site and document library.

thanks,

2

Hi Beata,


Thanks for your inquiry. I am not sure what could be the cause of this problem. I am in communication with our development team. As soon as any information on your scenario is shared by them, I will be glad to share that with you. I apologize for any inconvenience.

Best regards,
3

Hi Beata,


Thanks for your patience. To help better understand the problem, please share if you’re facing this problem with a particular document library or are you getting this problem with any document library? Please also try creating a dummy library and then try a conversion under the same account i.e. used to create it and let us know how does it go on your end?

Thanks for your cooperation.

Best regards,
4

Sorry for the delay. I was able to find some problem with our authorization system so I’m no longer receiving that Access Denied error. Thanks

5

Hi Beata,


Thanks for your feedback. It’s great you were able to find what you were looking for. Please let us know any time you have any further queries.

Best regards,