After convert word to pdf overlaping images and text

Aspose.Words Product Family
1

When i converting word to pdf its overlapping images and text fileds. its not converting properly.

2

@amnk

Thanks for your inquiry. Please ZIP and attach your input Word document here for testing. We will investigate the issue on our side and provide you more information.

3

Thanks for reply. i had attached zip file. its include small example. this document have following issues

https://drive.google.com/file/d/1Of3NthHcGAkqnhna0LBn2QrrWEfANmtJ/view?usp=sharing

Issue-02.jpg (48.3 KB)
Issue-01.jpg (75.3 KB)

4

@amnk

Thanks for sharing the documents. We have tested the scenario and have found the following two issues in output PDF. We have logged theses issues in our issue tracking system. You will be notified via this forum thread once theses issues are resolved. We apologize for your inconvenience.

WORDSNET-17592 : Contents are shifted up to the page in output PDF
WORDSNET-17593 : DOCX to PDF conversion issue with image rendering

1 Like
5

Thank you very much!

6

How long it will take to resolve this issue

7

@amnk,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. We work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Regarding WORDSNET-17593 (rendering of last image of document in PDF), please use the latest version of Aspose.Words for .NET 18.10. This image looks good when PDF is opened in Chrome, Foxit Reader and Acrobat Reader DC.

Currently, your issue (WORDSNET-17592) is pending for analysis and is in the queue. Once we complete the analysis of your issue, we will then be able to provide you an estimate.

You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
Paid Support Policies

1 Like
8

Thanks for reply

9

@tahir.manzoor
we are using aspose license version in our company. as a mistake i had posted this in free support. if you need i can provide our order Id.

10

@amnk

Please use your paid support account credentials to login to paid support help desk. Please open a new ticket and mention the issues ID WORDSNET-17592 in it.

11

The issues you have found earlier (filed as WORDSNET-17592) have been fixed in this Aspose.Words for .NET 24.9 update also available on NuGet.