Please note that the issues under the free support model are fixed on a first come first serve basis. The resolution time of the issue depends upon many factors like the number of issues logged prior to it, nature and complexity of the issue, number of API components involved in it, etc. We are afraid that we cannot share any tentative timeline for the issue fix at the moment as it has not been yet investigated. We will surely inform you once we have some results after ticket analysis. Please be patient and spare us some time.
We apologize for your inconvenience.
PS: You can please check our priority support option where issues are resolved on an urgent basis in case this issue is a showstopper for you.