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All output example image and pdf files are empty


I want to use Aspose.3D for .NET and try to run examples this one (Take a Picture of 3D Model from the Camera) or this (Save 3d in Pdf file)
but none of the examples save an image or pdf of the file.

All the output files are empty (without content).

OS - Windows 10 Professional
IDE - VS 2013 Ultimate (VS 2017 Enterprise has same result)

Can you help me with this error?


Thank you for contacting support.

We have logged a ticket with ID THREEDNET-477 in our issue management system for further investigations and resolution. We will let you know as soon as some significant updates will be available in this regard.


Thank you for being patient.

We have checked the output PDF files, they are fine. You need to use a PDF reader that supports 3D feature (like Adobe Acrobat Reader), although browsers can open PDF files, but looks none of the popular browsers has the PDF 3D support.

For security issue, the Acrobat Reader disabled the 3D when we open the document that contains 3D assets, you need to manually click at the 3D scene to activate the 3D content.

We hope this will be helpful. Please feel free to contact us if you need any further assistance.