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API Calls: 500 Internal Server Error


We have been been receiving some 500(Internal Server Error) responses from some of our API calls today.

We have been receiving these errors for both PUT and DELETE requests of the form:


Are you currently aware of any issues going on with the api? I can provide additional information regarding the exact calls we have been making via email. Any help you can provide is most appreciated.

Thank You

Paul Koroski

Hi Paul,

It would be good if you can share the following details as well.

1. Did you notice this issue for a specific period of time or still facing the same issue?

2. Please share the log file to show the errors.

You can follow the instructions from How to Send License File to Support Team to share exact API calls via a private message.

Best Regards,