Append pdf document to .docx document - Result unreadable pdf document part

Aspose.PDF Product Family
1

Hello everyone,

We have several cases of unreadable document after having them append to a .docx document.
Most of time it is working fine, but depending of the .pdf file used, we might have a defective result.

Input documents :
a .docx document : first document
a .pdf document : 2nd document (2 pages)

Ouput document :
a .docx document

You will find in the uploaded folder : input documents (File_Test_01_6601.docx, File_Error.pdf, File_Ok.pdf), output file (Result_FileDocX_FilePdfError.docx) that is the defective result we get and the code we were using until now.

The File_Ok pdf file is the same File_Error.pdf that has been recreated using Gimp (well, just the 1st page).
The only difference we can see is the pdf version : 1.4 for File_Error.pdf and 1.5 for File_Ok.pdf. I am not sure it is relevant…anyway it is working fine with the second pdf file but completely unreadable with the 1st one.

6601.zip (230.0 KB)

I am at your disposal for more informations if needed, I hope we may find a solution :slight_smile:

Regards,

Alex.

2

@abillot

Your query is more related to Aspose.PDF. So, we are moving this forum thread to Aspose.PDF forum where you will be guided appropriately.

3

@abillot

I have been able to reproduce the issue during PDF to DOCX conversion. A ticket with ID PDFNET-49879 has been created in our issue tracking system to further investigate the issue on our end. This thread has been linked with the issue so that you may be notified once the issue will be fixed.

4

Thank you @tahir.manzoor

Okay thank you @mudassir.fayyaz, I’ll follow this thread intently.

Regards,

Alex.

5

Hello everyone,

Do you have any new information on this subject?

Regards,

Alex.

6

@abillot

The concerned issue is still unresolved. We request for your patience and will notify you once issue will be addressed.