Arial Narrow not converting when using document SaveToPdf

I have a bunch of text in Arial Narrow on my document, but it doesn't seem to come across on the .pdf when I use SaveToPdf. Does anyone have any ideas?

Hi Steve,

Thank you for inquiry. First off, please try to use the latest version at your end and see if it resolves your issue. If it still doesn't resolve your issue then please share input document for further investigation.