Aspose feature not working on wordpress


#1

everytime i try to export a document on worpress instead of opening a .doc when i press the .zip file in my downloads - it now opens a bunch of other .zip that and keep on everytime u press it with no document. Im assuming since wordpress did an update last week that it might be the issue since aspose isnt working and might need to update to the new word press. so far its been 5 days of the feature not working.


#2

@dietspotlight

Could you please share the screenshots of the problem that you are facing? We will then provide you more information on it.


#3

everytime instead of opening a .doc when i press .zip it now opens those weird other things everytime i click itimage.png (43.3 KB)


#4

@dietspotlight

Thanks for sharing the detail. Please share the problematic output file here for testing. We will investigate the issue and provide you more information.