Aspose OCR can't read the text in this image

Hi. It’s my first time using Aspose OCR while I was considering to purchase it. However, my first try using this product I don’t get the expected results. I wonder if the support guys could help me with this newbie question… if its me who is doing something in the wrong way.

Firstly I don’t understand why the resources for other languages are not included in the ZIP and the MSI installer of the free trial. Where I could download these?. I just figured to find the resources for the old v3.2.0 version here:

https://downloads.aspose.com/ocr/net/resources/

Well. My last and principal issue is that I can’t read the text of this image:
WinSnap 01.png (461 Bytes)
( It is Spanish text )

This is what I tried so far:

Dim ocrEngine As New OcrEngine With {
    .Image = ImageStream.FromFile("Image.png"),
    .ProcessAllPages = True
}

' ocrEngine.LanguageContainer.Clear()
' ocrEngine.LanguageContainer.AddLanguage(LanguageFactory.Load("Spanish_language_resource_file_for_Aspose.OCR_for_.NET_3.2.0.zip"))

With ocrEngine.Config
    .DetectTextRegions = True
    .DoSpellingCorrection = False
    .ProbabilityRow = 1
    .ProcessColoredBackground = True
    .RemoveNonText = True
End With

If (ocrEngine.Process()) Then
    Console.WriteLine(ocrEngine.Text)
End If

But I only get symbols (dashes) or just a lot of “e” characters.

Is Aspose OCR an API unable to process the text of that image without modifications?.

I’m able to post-process the source image if necessary, with simple operations like convert the format, resize it, change the brightness, apply a a specific color matrix, etc… but I don’t know what would be necessary in order to properly process that image.

@csg1986

Thank you for contacting support.

We are looking into this and will get back to you with our findings soon.