Aspose.pdf 20.8.0 version- issue with ImagePlacement.Image.Name

Hello Team,

We have upgraded Aspose.pdf dll version 17.8.0 to 20.8.0. After upgrading we are facing an issue with ImagePlacement.Image.Name be null. when we are assigning image name to this it is throwing an exception saying ‘Nullargument- value can not be null’ on line ImagePlacement.Image.Name=“Image1”. but same is working for version 17.8.0

Please find below exception screenshot

exception.png (105.5 KB)

Thanks

@Pratima267

Would you please share your sample PDF document along with sample code snippet for testing purposes. We will test the scenario in our environment and address it accordingly.

Please find below sample code and document
SampleCode.zip (1.1 KB)
SampleDocument.zip (53.6 KB)

@Pratima267

We were able to reproduce the issue with Aspose.PDF for .NET 20.10 and have logged it as PDFNET-48895 in our issue management system. We will further work on resolving it and keep you posted with its rectification status. Please have patience and give us some time.

We are sorry for the inconvenience.

This issue is affecting our upcoming release. So can u fix this issue as soon as possible and let us know resolution time to fix this issue.

@Pratima267

The issue has been logged under free support model where issues are resolved on first come first serve basis. We really regret that we cannot promise any reliable ETA as issue investigation is pending and will be done according to the policy of current support model. Furthermore, you may please check our priority support option where issues are resolved on urgent basis. In case the issue is a blocker for you, this option may help you expediting the investigation process.

We apologize for the inconvenience caused.

As you mentioned issue will be picked up by first come first serve basis, is it possible to confirm by when this issue will be picked and fixed. Just give us approximate date/month/year by analyzing pending issues from your bucket for this product

@Pratima267

In order to provide an ETA, we need to completely investigate the logged ticket and we are afraid that its investigation is not done yet. However, we have logged your concerns and will try to investigate the issue as soon as possible so that we can share some ETA with you. Please have patience and spare us some time.

We apologize for the inconvenience.