Dear Support,
Hi Boris,
Thank you for considering Aspose.
Please try the Manual Installation of Aspose.Slides for Reporting Services after uninstalling the previously installed version. In case you still face any issue, please let us know and we will further investigate the issue.
Thanks & Regards,
Hi Owais,
The attempt to connect to the report server
failed. Check your connection information and that the report server is a
compatible version. steps I did: 1. coping the Aspose.ReportingServices.Debug.Rpl.dll , Aspose.Slides.Reporting.Services.lic and Aspose.Slides.ReportingServices.dll (from universal folder) to the ReportSever/bin folder. 2. Changing the rsreportserver as described 3. Changing the rsrvpolicy as described 4. try to test, but it failed 5. restart the reporting service and test again 6. restart the reporting server and test again Did I miss anything? |
Hi Boris,
Did you un-install the previous version of Aspose.Slides for Reporting Services before doing the manual installation? If not, I would suggest your to remove the version completely before doing the manual installation. You can check the details regarding re-installing using the following document link.
Re-installing Aspose.Slides for Reporting Services
In case you still face the issue, please share the rsreportserver.config and rssrvpolicy.config file with us. We will check it and get back to you soon.
Thanks & Regards,
Hi Owais,
Hi Boris,
Thank you for the feedback.
We will check the files and will get back to you shortly.
Thanks & Regards,
Hi Owais,
Hi Boris,
Thank you for being patient.
I checked the configuration files and those seems fine. I have created an issue in our issue tracking system with id: SLIDESREP-33405 for our development team to further check and assist regarding why you are unable to see the export options. We will share the feedback of development team with you as soon as they share it.
Thanks & Regards,
Hi Owais,
Hi Boris,
I have asked the development team to share a feedback and possibility of a remote session to investigate why such installation issue is occurring. I will update you via this forum thread once I get a feedback.
Thanks & Regards,
Hi again Owais,
Hi Boris,
I have discussed your issue with the development team and they shared the feedback that if some CodeGroup doesn’t work correctly, parser of config file omits
last sections in group. So,possible source of problem was fixed in
attachment config file. Please try the attached config file and let us know if it resolves the problem at your end.
Thanks & Regards,
Hi Owais,
The issues you have found earlier (filed as SLIDESREP-33405) have been fixed in this update.
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