Aspose.Slides Installation Error on SQL Server

I get error message while Installing Aspose.Slides 4.10 MSI. The error code displayed is 2503. I have tried 4.10 Zip Version, Aspose.Slide for Reporting Services 4.9.1 but both failed with same error message. We are using Reporting Services SSRS 2012.

Anyone facing same issue or have a possible solution to fix this? Thanks

Hi Parayitam,

Thanks for your interest in Aspose.Slides.

I have observed the error image shared by you but it does not specify the reason for the issue. Can you please confirm the environment details on your end along with SQL Server version installed.

I like to share that in order to install Aspose.Slides on your machine, you need to have Reporting Services properly configured on your machine. Is Reporting Services working fine on your end. I also suggest you to please try manual installation on your end if the things are properly configured and MSI installer fails.

Please share if there is any further issue incurring on your end.

Many Thanks,

Thanks for your immediate reply. Below is our Environment Settings:

  1. OS on this server :- Windows 2008R2 enterprise

  2. SQL Server version (enterprise, standard etc.) :- SQL 2012 Enterprise Edition ( SP1+CU6)

  3. Is it using IIS? :- No IIS

  4. Does the server have MS office installed on it (not sure the software needs this to , but since it relies on powerpoint…) :- No MS office installed on the server machine.

Hi Parayitam,

Thanks for sharing the details. I like to share that you don’t need to have MS Office installed on your machine in order to use Aspose.Slides. I have requested you earlier to please verify if the SQL Server Reporting Services are properly configured and installed on your end. Before installing Aspose.Slides, please try to export sample report to PDF or Tiff using Reporting Services and confirm if the Reporting Services is properly configured. If the Reporting Services is not installed, Aspose.Slides for Reporting Service will not get installed. After successful verification, then try installing Aspose.Slides using MSI installer. If it fails then please try using Manual installation on your end. I hope this will work. If there is still an issue please share with us and I will be glad to help you further.

Many Thanks,

Thanks again for another quick reply.We verified our report server is configured correctly. We have 300 + reports that are under use in this system.

When we tried manual installation, we got the following errors:

library!ReportServer_0-2!1448!02/20/2014-10:56:02:: i INFO: Call to GetSystemPropertiesAction().

library!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: Could not create Extension of type: Rendername: ASPPSX, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. ;

extensionfactory!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Exception caught instantiating ASPPSX report server extension: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error.

at Microsoft.ReportingServices.Diagnostics.ExtensionClassFactory.CreateExtensionObject(Extension extConfig, Boolean typeOnly).

library!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: Could not create Extension of type: Rendername: ASPPTX, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. ;

extensionfactory!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Exception caught instantiating ASPPTX report server extension: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error.

at Microsoft.ReportingServices.Diagnostics.ExtensionClassFactory.CreateExtensionObject(Extension extConfig, Boolean typeOnly).

library!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: Could not create Extension of type: Rendername: ASPPS, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. ;

extensionfactory!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Exception caught instantiating ASPPS report server extension: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error.

at Microsoft.ReportingServices.Diagnostics.ExtensionClassFactory.CreateExtensionObject(Extension extConfig, Boolean typeOnly).

library!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: Could not create Extension of type: Rendername: ASPPT, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. ;

extensionfactory!ReportServer_0-2!1448!02/20/2014-10:56:03:: e ERROR: Exception caught instantiating ASPPT report server extension: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error.

at Microsoft.ReportingServices.Diagnostics.ExtensionClassFactory.CreateExtensionObject(Extension extConfig, Boolean typeOnly).

library!ReportServer_0-2!1468!02/20/2014-10:56:05:: i INFO: Call to GetPermissionsAction(/POC/Test_GraphStyle4).

Any help would be appreciated.

Thanks

Hello,

We finally had success with Manual installation. Thanks again for all your timely help and support!

Hi Parayitam,


That is really appreciable that things are finally working on your end. Please share, if I may help you further in this regard.

Many Thanks,