We have investigated the issue at our end. We have used Aspose.Total license with latest version of Aspose.OCR. We are unable to reproduce the issue. After applying the license to Aspose.OCR, we are able to process a sample image. Please try again at your end. In case the issue persists, feel free to reach us along with details (sample code snippet, sample input image etc). We will look into it and update you about our findings.