Hi Support,
We are using ASPOSE.Total paid license for long time. One license is on PROD and one on our Test server.
ASPOSE is working fine but sometimes we receive evaluation mode error only on our PROD environment. We checked and confirmed that license file is updated and been properly initiated in global.asax (Session_start event). This issue is interim and get resolved automatically after sometime (after few hours or sometimes after few days).
We are mainly using ASPOSE.PDF but apart from this following are the details of all ASPOSE products that we are using.
ASPOSE.PDF (v18.7.0)
ASPOSE.Cells (v18.7.0)
ASPOSE.OCR (v17.11.0)
ASPOSE.Words (v18.7.0)
LicenseType: Developer Small Business
LicenseNote: Limited to 2 developers, limited to 2 physical locations
Product: Aspose.Total for .NET
EditionType: Enterprise
SubscriptionExpiry: 20210712
LicenseVersion: 3.0
Platform: .NET
Following is the code from global.asax to set the license.
protected void Session_Start(object sender, EventArgs e) { try { string licenseFileName = "Aspose.Total.Production.lic"; Aspose.Words.License lic = new Aspose.Words.License(); if (lic != null) lic.SetLicense(licenseFileName); Aspose.Pdf.License pdflic = new Aspose.Pdf.License(); if (pdflic != null) pdflic.SetLicense(licenseFileName); Aspose.Cells.License cellslic = new Aspose.Cells.License(); if (cellslic != null) cellslic.SetLicense(licenseFileName); Aspose.OCR.License ocrlic = new Aspose.OCR.License(); if (ocrlic != null) ocrlic.SetLicense(licenseFileName); }
}
Please let me know what is the issue and how this can be resolved permanently. As I mentioned we are getting issue only on our PROD environment therefore any quick response/help will be really appreciated.