Aspose Word since 22.2 - never ending high CPU on a particular document

Aspose.Words Product Family
1

Uncleared Margin Questionnaire (2022) - 2022-05-12 15_59_03(1).docx (44.5 KB)

I am using java with Aspose words. The above document is processed fine in Aspose words 21.12 and 22.1.

When I process the document with 22.2, even 22.5, the CPU goes high, stays high, the document never finishes being processed. I can still process other documents correctly. But the above document throws no error, just hangs indefinitely in processing.

Investigating the document itself, it uses footnotes. If I remove all the footnotes, 22.2 and 22.5 are able to process document.

3

@nicolasmartel When you say ‘processing’, do you mean saving the document to PDF? Please clarify: calling of what specific method leads to hangup.

4

Yes, it’s during the save to PDF.

doc.save()

5

@nicolasmartel Thank you for additional information. I have reproduced and logged the issue as WORDSNET-23968. We will keep you informed and let you know once it has been resolved.

6

The issues you have found earlier (filed as WORDSNET-23968) have been fixed in this Aspose.Words for Java 22.7 update also available on Maven.