We're sorry Aspose doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.com

Aspose.Word to Pdf item numbering error

Aspose.Words Product Family
#1

Hi,

  • The first screenshot is the original document.
  • In the second screenshot, you can see the conversion of the word document to pdf with MS Word.
  • In the last screenshot, as you see, when I convert my word document to PDF with Aspose, it increases item numbering by 1. For example, in my word document numbered items start with 1, but after the Aspose conversion, they start with 2.
    I attached original Word and Pdf documents. Thanks.
    AsposeWordToPdfError.zip (423.7 KB)
    http://dm.bimser.com.tr/eba.net/Default.aspx?turl=_dDcdIDaFES0INa-pRqHng
#2

@srmbimser

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-17658. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

#3

Hi,
Is there an improvement on this issue?

#4

@srmbimser

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. We work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, your issue is under analysis phase. Once we complete the analysis of your issue, we will then be able to provide you an estimate.

You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
Paid Support Policies

#5

The issues you have found earlier (filed as WORDSNET-17658) have been fixed in this Aspose.Words for .NET 19.3 update and this Aspose.Words for Java 19.3 update.