Aspose.Words error '80004003' Object reference not set to an instance of an object

Aspose.Words Product Family
1

Help!
Just was made aware of a tester that received the following error:
Aspose.Words error ‘80004003’
Object reference not set to an instance of an object.
/Includes/DocFunctions.asp, line 10

<%
'#####################################################################
'//Subroutines
Sub CreateAsposeObj
 '// CREATE THE ASPOSE.WORDS COMHELPER ASP WRAPPER OBJECT TO EDIT 6:WORD DOCUMENTS
 set comHelper = Server.CreateObject("Aspose.Words.ComHelper")
 licenseFile = rw_cfg("basedir") & "lib\Aspose.Words.lic"
 Set License = Server.CreateObject("Aspose.Words.License")
 License.SetLicense(licenseFile)
 If Err.number <> 0 Then
 Response.redirect("/Error.asp?Message=ASPOSE OBJECT COULD NOT BE CREATED - " & err.description )
 Response.end
 End If
 strMergeDoc = strPdfDocSetTmpPath & "MergeDocument.doc"
End Sub

I can’t reproduce the error, but I tried changing the path to the license file, but received a “Cannot find license file” error, so that’s not the problem.
Can you help me?

2

Hi
Thanks for your request. Could you please ask your tester how we can reproduce this issue? Maybe there are some specific actions we should do to reproduce it.
Best regards.

3

Thanks for your quick response.
Good news. After reading one of the Aspose posts about this error we fixed the problem by performing a IISRESET.

4

Hi
It is very nice that you found solution independently.
Best regards.