I’ve reviewed the knowledge base and previous support form requests and not found a solution - although it appears we are not the only ones that have encountered this problem.
We use Aspose.Words to create personalized content in which we include customer’s names in the MS Word document we create. Aspose.Words converts the personalized Word doc to a PDF. In the conversion to PDF accent characters are replaced with garbage characters. For example, ö becomes three unrelated characters. This is the case with all accent characters. I’m assuming Aspose.Word is used in Europe and other countries where accented names are common so I suspect this problem has been addressed.
Can you help with this problem? Many thanks ~