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Black Document rendition(ECDCTS-9127)

Aspose.PDF Product Family
#1

Hi Team,

We are trying to transform input into PDF-2A format using below code line. Source file is already a PDF/A document. Output file is coming as Black document.

com.aspose.pdf.Document document1 = new com.aspose.pdf.Document("C:\\Docs\\9127\\input_source.pdf");
PdfFormatConversionOptions opts = new PdfFormatConversionOptions("C:\\Users\\Administrator\\Desktop\\aspose\\logFile2.txt", PdfFormat.PDF_A_2A, ConvertErrorAction.Delete);
document1.convert(opts);
document1.save("C:\\Docs\\9127\\output_source.pdf");

Attaching input source file.9127.zip (1.1 MB)

Thanks,
Arvind

#2

@rnara

We have logged this problem in our issue tracking system as PDFJAVA-42138. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

#3

Hi Team,
Any update on this Issue?

Thanks,
Kishore.

#4

@rnara

Currently, your issue is pending for analysis and is in the queue. Once we complete the analysis of your issue, we will then be able to provide you an estimate.

#5

Hi Team,
Any update on this Issue? customer is waiting for the fix.

Thanks,
Kishore.

#6

@rnara

Unfortunately, there is no update available on this issue at the moment. We will inform you once there is an update available on it.

#7

@tahir.manzoor : Can you please share the update. Is this a defect ?

-Rama

#8

@rnara

We are afraid that the earlier logged ticket has not been yet fully investigated and we are not in a position to share any reliable ETA for its fix. We will definitely analyze it on a first come first serve basis and let you know in this forum thread once we have some updates to share. We apologize for the inconvenience.

#9

Hi, Is there any update on the fix and ETA?

#10

@rnara

The issue was investigated and it is expected to be resolved in 23.4 version of the API. We will further inform you once its fix is available. We apologize for the inconvenience.